"We're sorry for the inconvenience," said the not-so-sweet mechanical voice on the other line, "but our system has changed. You are no longer able to dial in your member ID number. Please speak your member ID number when prompted."
"Please speak your ID number now."
"(sigh) ************."
"We're sorry. We did not understand your entry. Pl--"
"Of course you didn't."
"We're sorry. We did not understand your entry. Please speak your ID number again now."
"(sigh) ***-"
"We're sorry. We did not understand your entry. Please speak your ID number again now."
"*...*...*...*...*...*...*...*...*...*...*...*"
"We're sorry. We di-"
"Jesus Christ."
"We're sorry. If you would like to speak to a service representative, please say 'Service' now."
"SERVICE."
"Thank you."
"We're sorry. All of our representatives are currently assisting other customers."
Tuesday, November 22, 2005
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